The Great Lakes Group


Director of Operations

Min Experience: 5-7 years as Manager within the Maritime Industry, including the US Coast Guard
Location: Cleveland, Ohio
Reports to:  VP, Operations
Required Travel:  30%



Marine Operations:

  • Management and oversight of all fleet activities, including the day-to-day activities of the Operations Center, including all Operations Center personnel;
  • Ops Center personnel training and development;
  • Company Representative in any/all safety incidents, including security events, quality issues, reliability problems, equipment failures, environmental releases, and/or marine transportation accidents;
  • Take lead role as Company’s liaison to the US Coast Guard;
  • Internal development of new business or expansion ideas and opportunities

Marine Personnel:

  • Maintenance of Labor Agreements and Memoranda of Understanding between the Company and the Unions which represent the Licensed and Unlicensed Tugmen employed on the Great Lakes
  • Preparation and maintenance of all Company employee afloat Personnel Records, in accordance with Company policy;
  • Assess, plan, and implement all marine personnel requirements, including employment, training and development activities;

Regulatory Compliance:

  • Evaluate all Company marine operations policies and procedures to promote and ensure strict compliance with current laws and regulations, and to assess suitability and standard of quality;
  • Maintenance of the Company’s Towing Safety Maintenance System, including all annual updates and new policies and procedures.
  • Preparation and maintenance of all Company towing and operations files;
  • Ensuring that all Company tugs are outfitted and crewed in accordance with Federal regulations and Company policy;
  • Review federal, state and international laws and regulations to assure towing vessel compliance;
  • Coordinate implementation of compliance activities;
  • Prepare, promulgate, maintain, and update required policies, procedures, reports, plans and manuals;
  • Lead interpretation and compliance of regulatory issues;
  • Maintenance and administration of the Company’s Safety Programs in accordance with Company procedures and Federal regulations;
  • Special Projects as assigned.

How to Apply:

Submit cover letter and resume with salary requirements:  by mail: Attn: Human Resources, 4500 Division Avenue, Cleveland, OH 44102; By email:; by fax: 216-621-7616. For more information about our Company, please visit our website:

The Great Lakes Towing Company is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.